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Public INTRALOT Group ANNUAL FINANCIAL REPORT (based on the Article 4 of L.3556/2007) FOR THE PERIOD ENDED December 31, 2024 ACCORDING TO INTERNATIONAL FINANCIAL REPORTING STANDARDS (IFRS)
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 2 Contents Representation of the Members of the Board of Directors .................................................................................................. 4 REPORT OF THE BOARD OF DIRECTORS-INTRALOT GROUP .............................................................................................. 5 ANNEX A – EXPLANATORY REPORT ............................................................................................................................................ 54 ANNEX B - CORPORATE GOVERNANCE STATEMENT............................................................................................................ 59 Independent Auditor’s Report ........................................................................................................................................................... 114 ANNUAL FINANCIAL STATEMENTS............................................................................................................................................ 121 INCOME STATEMENT OF THE GROUP / COMPANY FOR THE YEAR 2024 .................................................................... 121 STATEMENT OF COMPREHENSIVE INCOME OF THE GROUP / COMPANY FOR THE YEAR 2024 ......................... 122 INCOME STATEMENT OF THE GROUP / COMPANY FOR THE 4 th QUARTER OF 2024.............................................. 123 STATEMENT OF COMPREHENSIVE INCOME OF THE GROUP / COMPANY FOR THE 4 th QUARTER OF 2024 ... 124 STATEMENT OF FINANCIAL POSITION OF THE GROUP/COMPANY ............................................................................... 125 STATEMENT OF CHANGES IN EQUITY OF THE GROUP...................................................................................................... 126 STATEMENT OF CHANGES IN EQUITY OF THE COMPANY ................................................................................................ 127 CASH FLOW STATEMENT OF THE GROUP/COMPANY ......................................................................................................... 128 1. GENERAL INFORMATION ......................................................................................................................................................... 129 2. NOTES TO ANNUAL FINANCIAL STATEMENTS ................................................................................................................ 129 2.1.1 Basis of preparation of the Financial Statements ............................................................................................ 129 2.1.2 Statement of compliance .......................................................................................................................................... 130 2.1.3 Financial Statements .................................................................................................................................................. 130 2.1.4 Changes in accounting policies ....................................................................................................................................... 130 2.1.5 Material accounting policies .................................................................................................. 134 Consolidation base ....................................................................................................................... 134 Business combination and goodwill ................................................................................................ 135 Foreign Currency Translation ......................................................................................................... 137 Tangible assets............................................................................................................................ 138 Investment properties .................................................................................................................. 139 Intangible assets ......................................................................................................................... 139 Financial instruments ................................................................................................................... 141 Inventories ................................................................................................................................. 144 Trade and other short-term receivables .......................................................................................... 144 Cash and Cash Equivalents ........................................................................................................... 144 Long Term Liabilities .................................................................................................................... 145 Provisions and Contingent Liabilities ............................................................................................... 145 Leases…….. ................................................................................................................................. 145 Share capital – Treasury shares ..................................................................................................... 146 Staff Retirement Indemnities ......................................................................................................... 146 State Insurance Programs............................................................................................................. 147 Revenue recognition ..................................................................................................................... 147 Taxes………. ................................................................................................................................. 149 Earnings per share ....................................................................................................................... 150 2.1.6 EBITDA & EBIT .................................................................................................................... 150 2.1.7 Significant accounting judgments, estimates and assumptions .................................................. 151 2.2 INFORMATION PER SEGMENT .................................................................................................. 155 2.3 OTHER OPERATING INCOME .................................................................................................... 158 2.4 STAFF COSTS ........................................................................................................................ 158 2.5 DEPRECIATION AND AMORTIZATION ........................................................................................ 159 2.6 EXPENSES BY NATURE ............................................................................................................ 159 2.7 INCOME / (EXPENSES) FROM PARTICIPATIONS AND INVESTMENTS ............................................. 160 2.8 GAIN/(LOSSES) FROM ASSETS DISPOSAL, IMPAIRMENT LOSS & WRITE-OFF OF ASSETS................ 160 2.9 OTHER OPERATING EXPENSES ................................................................................................. 160 2.10 INTEREST AND SIMILAR EXPENSES / INTEREST AND SIMILAR INCOME ...................................... 161 2.11 EXCHANGE DIFFERENCES ...................................................................................................... 161 2.12 CURRENT & DEFERRED INCOME TAX....................................................................................... 161 2.13 EARNINGS / (LOSSES) PER SHARE ......................................................................................... 164 2.14 TANGIBLE FIXED ASSETS ...................................................................................................... 166 2.15 INVESTMENT PROPERTIES ..................................................................................................... 170 2.16 INTANGIBLE ASSETS ............................................................................................................ 171 2.17 INVESTMENT IN SUBSIDIARIES, ASSOCIATES AND JOINT VENTURES ......................................... 176 2.18 OTHER FINANCIAL ASSETS .................................................................................................... 177 2.19 OTHER LONG-TERM RECEIVABLES .......................................................................................... 177 2.20 TRADE AND OTHER SHORT-TERM RECEIVABLES ...................................................................... 178 2.21 INVENTORIES ...................................................................................................................... 179 2.22 CASH AND CASH EQUIVALENTS ............................................................................................. 180
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 3 2.23 SHARE CAPITAL, TREASURY SHARES AND RESERVES ............................................................... 180 2.24 DIVIDENDS ......................................................................................................................... 184 2.25 DEBT .................................................................................................................................. 184 2.26 STAFF RETIREMENT INDEMNITIES .......................................................................................... 190 2.27 SHARED BASED BENEFITS ..................................................................................................... 192 2.28 OTHER LONG-TERM LIABILITIES ............................................................................................ 192 2.29 TRADE AND OTHER CURRENT LIABILITES ................................................................................ 192 2.30 FINANCIAL ASSETS AND LIABILITIES ..................................................................................... 193 2.31 SUPPLEMENTARY INFORMATION ............................................................................................ 199 A. BUSINESS COMBINATION AND METHOD OF CONSOLIDATION ....................................................... 199 III. Acquisitions ........................................................................................................................... 202 IV. New Companies of the Group ................................................................................................... 202 V. Changes in ownership percentage / Consolidation method change ................................................. 202 VI. Subsidiaries’ Share Capital Increase / Decrease .......................................................................... 202 VII. Strike off - Disposal of Group Companies .................................................................................. 202 VIII. Discontinued Operations ........................................................................................................ 202 X. Companies merge .................................................................................................................... 202 X. Material partly owned subsidiaries.............................................................................................. 203 XI. Investments in companies consolidated with the equity method ................................................... 207 B. REAL LIENS ............................................................................................................................. 209 C. PROVISIONS ........................................................................................................................... 210 D. PERSONNEL EMPLOYED ............................................................................................................ 210 E. RELATED PARTY DISCLOSURES ................................................................................................. 211 2.32 CONTINGENT LIABILITIES, ASSETS AND COMMITMENTS .......................................................... 212 A. LITIGATION CASES ........................................................................................................ 212 B. FISCAL YEARS UNAUDITED BY THE TAX AUTHORITIES ................................................................. 217 Ι) COMPANY AND SUBSIDIARIES ................................................................................................... 217 ΙΙ) ASSOCIATE COMPANIES & JOINT VENTURES .............................................................................. 219 C. COMMITMENTS .............................................................................................................. 219 I) Guarantees ................................................................................................................... 219 II) Other commitments................................................................................................................. 220 2.33 FINANCIAL RISK MANAGEMENT .............................................................................................. 220 2.34 APPLICATION OF IAS 29 “FINANCIAL REPORTING IN HYPERINFLATIONARY ECONOMIES” .............. 225 2.35 COMPARABLES ..................................................................................................................... 225 2.36 SIGNIFICANT FLUCTUATIONS, RECLASSIFICATIONS & REVERSALS ............................................ 226 2.37 MACROECONOMIC ENVIRONMENT .......................................................................................... 228 2.38 SUBSEQUENT EVENTS .......................................................................................................... 229 Report for the completion of the Use of Funds raised from the Share Capital Increase with cash payment until 30.6.2024 ................................................................................................................................... 231 Report on factual findings from the agreed-upon procedures on the Report of Use of Funds Raised from Share Capital Increase........................................................................................................................... 233 Report for the completion of the Use of Funds raised from the issuance of the Common Bond Loan of €130 mil. until 31.12.2024 .......................................................................................................................... 235 Report on factual findings from the agreed-upon procedures on the Report of Use of Funds Raised from the issue of Joint Bond Loan ....................................................................................................................... 237 ANNEX C – Sustainability Statement 2024 ...................................................................................... 239 Limited Assurance Report ............................................................................................................. 363
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 4 Representation of the Members of the Board of Directors (according to article 4 par. 2 of L.3556/2007) The 1. Sokratis P. Kokkalis, Chairman of the Board of Directors 2. Nikolaos H. Nikolakopoulos, Member of the Board of Directors and Group CEO 3. Georgios A. Karamichalis, Member of the Board of Directors CERTIFY THAT As far as we know: a. The enclosed financial statements of the company “INTRALOT S.A” for the year 1 January 2024 to 31 December 2024, drawn up in accordance with the International Financial Reporting Standards (IFRS), as endorsed by the European Union and implemented, reflect in true manner the assets and liabilities, equity and results of the Company and the companies included in the consolidated financial statements taken as a total. b. The attached Board of Directors’ annual report truly presents the course, the performance and the position of the Company and the companies included in the consolidated financial statements taken as a total, including the description of the most important risks and uncertainties they are facing. c. The attached Financial Statements are those approved by the Board of Directors of “INTRALOT S.A.” on March 31, 2025 and have been published to the electronic address www.intralot.com. Peania, March 31,2025 Sokratis P. Kokkalis Chairman of the Board of Directors Nikolaos H. Nikolakopoulos Member of the Board of Directors and Group CEO Georgios A. Karamichalis Member of the Board
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 5 REPORT OF THE BOARD OF DIRECTORS-INTRALOT GROUP TO THE ANNUAL GENERAL ASSEMBLY OF THE SHAREHOLDERS FOR THE FISCAL YEAR 1/1/2024- 31/12/2024 Dear Shareholders, The operational activities of the Group over the past year were focused on strengthening and enhancing relationships with existing customers by extending contracts, expanding cooperation in new areas and upgrading services provided to new technologies, while simultaneously pursuing new opportunities by participating in multiple tenders around the world. This strategy led to top-line improvement by 3,4% and kept operational profitability and leverage ratios within the targeted range. After a period where emphasis was on deleveraging and improving capital structure, during 2024 management actions were streamed towards strengthening operational capabilities and product offering to our customers. In terms of new operations, INTRALOT signed agreement with Magnum Corporation Sdn Bhd, a leading gaming company in Malaysia. This agreement follows the successful outcome of an international call for tenders issued by Magnum Corporation in 2022. The term of the new agreement is for seven (7) years, with an option for two extensions of five (5) years each. On November new project has been agreed between the British Columbia Lottery Corporation (BCLC) and INTRALOT Inc., Group’s US subsidiary, for the provision of an online lottery platform. The project also includes the digitalization of the existing land-based network. The solution will be based on the Player X platform, part of the Lotos X ecosystem, and adds to the company's overall partnership with BCLC, which has been extended until 2028. As for upgrading services with new technology, major milestone for INTRALOT in North America was successful migration of the British Columbia Lottery Corporation’s (BCLC) retail lottery system to its innovative LotosX Omni ecosystem fully deployed on a Cloud technology stack. This makes BCLC one of the first lotteries in the world to adopt a fully cloud-based lottery system. Regarding contract extensions, there were several major events during the year: • INTRALOT Maroc, a subsidiary of the INTRALOT Group, and La Marocaine Des Jeux et des Sports (MDJS), a state lottery offering sports betting and other games of chance in Morocco, agreed extension for up to two additional years. • INTRALOT Ireland Ltd. has signed a three-year (3) contract extension, through November 2027, with Premier Lotteries Ireland DAC (PLI). This extension allows INTRALOT to continue providing its advanced central gaming system for the operation of the National Lottery of Ireland through a retail network of more than 4.300 INTRALOT terminals, as well as serving mobile and web players. • Three-year contract extension of its subsidiary in The Netherlands, INTRALOT BENELUX B.V., with Nederlandse Loterij Organisatie B.V. (NLO) to continue providing operations and management services for TOTO retail sportsbook has been activated. TOTO is the sports betting brand of NLO and is operated through a retail network of 4.000 POS. The contract extension is through June 2027. • INTRALOT Australia has signed an extension of its contract with Lotterywest, the state lottery in Western Australia, for an additional two (2) years and with an option to extend for one (1) more year. This extension allows INTRALOT Australia to continue providing its lottery operating system and services for the operation of Lotterywest beyond 2026.
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 6 In terms of the Group’s financial position, the primary objective was to deliver healthy financial profitability margins and continue reducing funded debt, enabling the creation of value for all shareholders, in line with the commitments of the INTRALOT management. In more details, in February 2024, the Management completed the issuance of a Retail Bond Loan on the Athens Stock Exchange in the amount of €130 million, with duration of five (5) years and annual interest rate at 6,0%. Public offering resulted in total valid demand rising to €201,87 million, translating in oversubscription by 1,55 times, while the total number of participant investors was 5.467. Proceeds of the loan have been used for partial redemption of €130.000.000 in principal amount, plus accrued interest, of the outstanding 5,250% Notes due September 2024, with the previous outstanding balance of EUR 229.568.000. At the end of March 2024, INTRALOT has finalized the signing and disbursement of a loan with a consortium of 5 Greek banks in the amount of €100 million, using the proceeds for the full repayment of the 5,250% Notes due September 2024. In addition to that, Intralot Inc, the US subsidiary of the Group, proceeded with one year extension of existing bank loan. The maturity date of this credit agreement is now July 27, 2026, at the same terms. We are committed to continuing to focus on these pillars, ensuring that at the core of our mission is to better serve the evolving needs of players and lottery organizations through the provision of state-of-the-art products and services, and that our core values of business ethics, transparency, integrity, and responsible gaming continue to guide our efforts to achieve sustainable and responsible growth. Looking ahead, we would like to thank all our stakeholders for their confidence in the Group and assure them of our unwavering commitment to executing our growth strategy and focusing on further improving the Group's operational efficiency. Continued efforts over the past years resulted in strong capital structure, putting the Group in position to strengthen existing relationships and pursue growth initiatives worldwide. In addition, the Company continues to monitor developments in the financial markets and will take further steps to both extend the maturity of its Debt obligations and further optimize its financial structure. Regarding the financial results of INTRALOT Group for 2024, revenue presented an increase of 3,4%, with Group turnover amounting to €376,4 million, compared to €364,0 million in 2023. Operating performance as measured via our earnings before interest, tax, depreciation and amortization (EBITDA), amounted to €124,7 million, exhibiting a decrease of 3,7% compared to the prior year. Excluding the impact from the settlement agreement with the District of Washington DC and all related costs, Adjusted EBITDA 1 amounted to €130,7 million, marginally increased vs. last year (€129,5 million in FY23). The main drivers behind our top line performance can be attributed to the organic growth our key regions experienced (mainly in USA, Oceania and Croatia), along with the improved results in Turkey, especially in 4Q24, with sales posting a significant increase of 92,9% compared to 4Q23. Strong growth has been also achieved by our operations in Argentina led by the positive swing from 9M24 to 4Q24, as we managed to fully recover from 50% Peso devaluation carried out by the country's new government in December 2023. From an AEBITDA performance perspective, Group’s operating profitability remained at the same levels with FY23, through the organic growth of our operations and the effective management of costs. On top of the above, our earnings before taxes (EBT) decreased to €18,0 million from €33,6 million in 2023 mainly impacted by the effect of the settlement agreement with the District of Washington DC, the increased interest and related expenses, the higher D&A and the reorganization costs incurred within 2024. As regards the parent company 1 Adjusted EBITDA (AEBITDA) is defined as EBITDA excluding the impact from the settlement agreement with the District of Washington DC and all related costs.
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 7 results, turnover decreased by 34,4% to €44,6 million in 2024, while earnings after tax amounted to €-11,2 million, from €18,4 million in 2023. In 2024, Group Operating Cash-flow posted a decrease and stood at €87,2 million, versus €112,5 million in 2023. The decrease is a result of the unfavorable working capital movement, mainly due to the timing of customer receivables. Net Debt, as of December 31 st , 2024, stood at €379,9 million. Adjusting the impact of €24,2 million from Restricted Cash, Adjusted Net Debt shaped at €355,7 million, keeping adjusted net leverage ratio 2 at 2,7x. During the year, the Company generated free cash flow 3 of €34,6 million and paid net interest of €32,2 million. The successful refinancing actions of notes due September 2024 at the beginning of the year required €24,2 million guarantee deposit, while reorganization and bond issuance costs of €8,6 million were also paid. Despite the capital repayments towards the Term Loan in the US and the Syndicated Bond Loan during 2024, the negative FX impact of currency movement on our US denominated debt amounting to €11,8 million fully offset the benefit from debt repayments resulting in Gross Debt decrease by €1,0 million. 2 Adjusted net leverage ratio is defined as Adjusted Net Debt to Adjusted EBITDA (AEBITDA). 3 Free Cash Flow defined as “Net Cash from Operating activities” adjusted for “Net Dividends”, “Capex”, “Repayment of leasing obligations”, “Exchange differences” and “Return of Capital to minority shareholders of subsidiary”.
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 8 WHO WE ARE Company Profile INTRALOT, a public listed company, has been established in 1992 and is active in 40 regulated jurisdictions with €376 million turnover and a global workforce of approximately 1.676 employees in 2024. Being a technology- driven corporation, the Company serves as a private partner for the public sector enabling lottery and gaming operators to establish a responsible gaming environment and contribute to good causes for their local communities. Based on its strategic approach “Driving Lottery Digital Transformation with flexible, reliable, secure solutions and systems”, INTRALOT is committed to modernize Lotteries by delivering innovative lottery and sports betting solutions, shaping the future of gaming. The company focuses on developing next-generation products based on players’ omnichannel experience, the trends of the worldwide gaming ecosystem, and the efficiency of the operators to provide engaging responsible entertainment for their players. As a member of the UN Global Compact, INTRALOT is a global corporate citizen committed to UNGC Ten Principles and continuous sustainable development. In addition, being awarded with the WLA Responsible Gaming Framework Certificate, the Company is an active proponent of the principles of responsible gaming. The Company maintains the highest industry certifications on quality and safety management systems. It is the first vendor in the gaming sector certified in 2008 with the WLA SCS:2016 (Security Control Standard) and it has been certified according to ISO 27001:2013 for its Information Security Management Systems. Both certifications cover INTRALOT Headquarters and 23 additional subsidiaries’ operations around the world. Furthermore, INTRALOT has been certified according to ISO 9001:2015 (Quality Management Systems), ISO 14001:2015 (Environmental Management Systems), ISO 20000:2018 (IT Service Management Systems), ISO 29993:2017 (Learning Services Outside Formal Education) and ISO 37001:2016 (Anti-Bribery Management Systems). INTRALOT collaborates with many external stakeholders among them the major international industry associations. Each entity is a valued partner that supports the Company’s efforts to contribute decisively to the future developments of the gaming market. Specifically, INTRALOT is a Platinum Contributor of the World Lottery Association, an Associate Member of the European Lotteries, a Level I partner of the North American Association of State & Provincial Lotteries (NASPL), an Associate Member and Gold Sponsor of the Asia Pacific Lottery Association (APLA), an Associate Member and Silver Sponsor of the Gaming Standards Association.
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 9 Recent Company Developments Projects / Significant Events On January 19, 2024, INTRALOT announced the extension of the contract between INTRALOT Maroc, a subsidiary of the INTRALOT Group, and La Marocaine Des Jeux et des Sports (MDJS), a state lottery offering sports betting and other games of chance in Morocco, for up to two additional years. The contract is now due to expire on 31.12.2025. On February 13, 2024, INTRALOT announced its intention to proceed with the issuance of a common bond loan, for a total capital amount of up to one hundred thirty million Euros (€130.000.000) and with a minimum issuance amount of one hundred twenty million Euros (€120.000.000), with a duration of five (5) years, in accordance with the provisions of articles 59-74 of Law 4548/2018, as in force, article 14 of Law 3156/2003 and other applicable laws (the “Bond Loan”) and with the offering of the bonds of the Bond Loan (the “Bonds”) to investors in Greece by way of a public offering (the “Public Offer”) and with the admission of the Bonds to trading in the Fixed Income Securities Segment of the Regulated Market of the Athens Exchange. On February 15, 2024, INTRALOT announced that it makes available to investors the approved prospectus, in relation to the issuance of a common bond loan, of a total nominal amount of up to €130 mil., with a duration of five (5) years, divided into up to 130.000 dematerialized, common, registered bonds, each of a nominal value of €1.000. On the same date, INTRALOT notified the details regarding the public offering, as so as an announcement from the joint coordinators and bookrunners regarding the potential target market for the bonds. On February 20, 2024, INTRALOT notified the investors of the price range 6,00% - 6,40%, regarding the public offering for the issuance of the common bond loan. On February 23, 2024, INTRALOT notified the investors that the final yield of the bonds was set at 6,0% and the bond’s interest rate at 6,0% per annum. On February 27, 2024, INTRALOT announced the results of the public offering of the bonds, with the total valid demand rising to €201,87 mil. The broad demand from investors resulted in an oversubscription of the Public Offering by 1,55 times, while the total number of participant investors was 5.467. On the same date, INTRALOT notified that the proceeds raised from the Issue amount to €130 mil., and the net proceeds to approximately €124,5 mil., while the day of the trading of the 130.000 bonds was set as the 28 th of February 2024. On February 28, 2024, the Chairman and CEO of INTRALOT, Mr. Sokratis Kokkalis, declared the commencement of trading of ATHEX, by ringing the traditional bell, on the occasion of the commencement of trading of Company’s corporate bond on the Main Market of ATHEX. Also, on February 28, 2024, INTRALOT notified that the Chairman and CEO of INTRALOT, Mr. Sokratis Kokkalis, acquired on the same date 400.000 common registered shares, with voting rights, of INTRALOT, for a total value of €452.894,71. On February 29, 2024, INTRALOT notified that the Chairman and CEO of INTRALOT, Mr. Sokratis Kokkalis, acquired on the same date 420.000 common registered shares, with voting rights, of INTRALOT, for a total value of €514.143,97.
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 10 On March 1, 2024, INTRALOT announced the signing of a new agreement with Magnum Corporation Sdn Bhd, a leading gaming company in Malaysia. This agreement follows the successful outcome of an international call for tenders issued by Magnum Corporation in 2022. The term of the new agreement is for seven (7) years, with an option for two extensions of five (5) years each, thereby providing the opportunity for another seventeen (17) years of strategic and productive collaboration with Magnum Corporation. On March 4, 2024, INTRALOT informed that its 100% subsidiary INTRALOT CAPITAL LUXEMBOURG SA, decided to proceed on March 15, 2024, with the early partial redemption of €130.000.000 in principal amount, plus accrued interest, of the outstanding 5,250% Notes due September 2024, with current outstanding balance of €229.568.000. The principal amount repaid with funds raised from the issuance of a common bond loan by INTRALOT, in accordance with the provisions of the respective Prospectus. Following the partial redemption, the outstanding balance amounted to €99.568.000. On March 14, 2024, INTRALOT announced the signing of a sub-contracting agreement with FanDuel, one of the leading providers of sports betting services in the US, and a related contract amendment with the Washington, D.C. Lottery for the relevant services through the retail network and through the online channel. On March 15, 2024, INTRALOT announced that its 100% subsidiary INTRALOT CAPITAL LUXEMBOURG SA completed the early partial redemption of EUR 130.000.000 in principal amount, plus accrued interest, of the outstanding 5,250% Notes due September 2024, with the previous outstanding balance of EUR 229.568.000. The principal amount was repaid with the use of funds raised from the issuance of a common bond loan by INTRALOT, in accordance with the provisions of the respective prospectus. Following the partial redemption, the outstanding balance now amounted to EUR 99.568.000. On March 19, 2024, INTRALOT announced that the maturity date of the credit agreement signed on July 28, 2022 by and between its US subsidiary Intralot, Inc. with KeyBank National Association Inc. as Administrative Agent and a syndicate of US financial institutions is extended for one additional year. The maturity date of this credit agreement is now July 27, 2026, while its remaining terms remain unchanged. On March 28, 2024, INTRALOT announced the signing of the Agreement for the issuance of a Bond Loan of up to €100 million with maturity date 30.06.2025, with Arrangers PIRAEUS BANK and the NATIONAL BANK OF GREECE. Initial bondholders are PIRAEUS BANK, THE NATIONAL BANK OF GREECE, OPTIMA BANK, ATTICA BANK and PANCRETA BANK with PIRAEUS BANK as bondholders’ representative. On March 28, 2024, the total amount of the Bond Loan (€100.000.000) was paid and INTRALOT S.A. issued Bonds of an equal value according to the Agreement. The proceeds of the Bond Loan used to fully redeem of the outstanding capital of the Senior Notes due September 2024, issued by 100% subsidiary Intralot Capital Luxembourg S.A., and with total amount of €99.568.000 which completed on April 9, 2024. Following this redemption, the outstanding balance of these Senior Notes is nil and any obligation under the Senior Notes is fully discharged. In the period from 10 to 19 April 2024, INTRALOT notified that INTRACOM HOLDINGS, a legal entity associated with Mr. Sokratis P. Kokkalis, Chairman of the Board of Directors and CEO of INTRALOT, acquired totally 500.730 Common Registered shares, with voting rights, of INTRALOT, for a total value of €533.941. On June 11, 2024, INTRALOT announced the successful migration of the British Columbia Lottery Corporation’s (BCLC) retail lottery system to its innovative LotosX Omni ecosystem fully deployed on a Cloud technology stack.
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 11 This achievement signifies a major milestone for INTRALOT in North America, while making BCLC one of the first lotteries in the world to adopt a fully cloud-based lottery system. On August 22, 2024, INTRALOT notified the 1 st interest payment period of the Common Bond Loan, which issued on 27.02.2024: • record date for the beneficiaries: 26.08.2024, • gross interest amount: €3.943.333,33 • payment of the interest amount: 27.08.2024. On August 26, 2024, INTRALOT announced that its subsidiary in Ireland, INTRALOT Ireland Ltd., has signed a three-year (3) contract extension, through November 2027, with Premier Lotteries Ireland DAC (PLI). This extension allows INTRALOT to continue providing its advanced central gaming system for the operation of the National Lottery of Ireland through a retail network of more than 4.300 INTRALOT terminals, as well as serving mobile and web players. Also, on August 2026, INTRALOT notified that the three-year contract extension of its subsidiary in The Netherlands, INTRALOT BENELUX B.V., with Nederlandse Loterij Organisatie B.V. (NLO) to continue providing operations and management services for TOTO retail sportsbook has been activated. TOTO is the sports betting brand of NLO and is operated through a retail network of 4.000 POS. The contract extension is through June 2027. On September 11, 2024, INTRALOT announced that its subsidiary INTRALOT Australia has signed an extension of its contract with Lotterywest, the state lottery in Western Australia, for an additional two (2) years and with an option to extend for one (1) more year. This extension allows INTRALOT Australia to continue providing its lottery operating system and services for the operation of Lotterywest beyond 2026. On October 24, 2024, INTRALOT notified that Mr. Constantinos Antonopoulos, Vice-Chairman of the Board of Directors of INTRALOT, proceeded on 23.10.2024 to pre-agreed Over the Counter (OTC) transfer of 6.000.000 common registered shares, with voting rights, of INTRALOT for a total value of €6.360.000, to the company ALTIRIUM LIMITED, a legal entity fully controlled by his son, Mr. Philippos-Georgios Antonopoulos. On October 29, 2024 INTRALOT in compliance with L. 3556/2007, as in force, and further to the notification received by the company “INTRACOM HOLDINGS” dated 29/10/2024, regarding changes to the voting rights on INTRALOT’s shares, notified that on 25.10.2024 the percentage of the voting rights of INTRACOM HOLDINGS on INTRALOT’s shares amounted to 10,004% (i.e. 60.434.501 voting rights in a total of 604.095.621 voting rights of INTRALOT), against a previous percentage of 9,976% (i.e. 60.264.501 voting rights in a total of 604.095.621 voting rights of INTRALOT). On November 4, 2024, INTRALOT announced the undertaking of a new project between the British Columbia Lottery Corporation (BCLC), the sole lottery operator for the Government of British Columbia in Canada, and INTRALOT Inc., its US subsidiary, for the provision of an online lottery platform. The project also includes the digitalization of the existing land-based network. The solution will be based on the Player X platform, part of the Lotos X ecosystem, and adds to the company's overall partnership with BCLC, which has been extended until 2028.
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 12 On November 6, 2024, INTRALOT informed the investment community that it participated, through its US subsidiary Intralot Inc., in an international tender for the provision of central information system services and infrastructure equipment to the Ohio State Lottery in the US, for the period after the expiration of the current framework agreement held by Intralot Inc. in the State for similar services until June 30, 2027. The anticipated investment for Intralot Inc. in case it had won the contract under the terms of the new tender would reach up to approximately $200 million. Intralot Inc. was informed by the State's Procurement Committee that it was not the preferred supplier. The net contribution of the project to Intralot Inc.'s EBITDA currently amounts to approximately $20 million and will be maintained (proportionately as a percentage of future sales) until the expiration of the contract in mid-2027. On November 21, 2024, INTRALOT notified that Mr. Constantinos Antonopoulos, Vice Chairman of the Board of Directors of INTRALOT, on 20.11.2024 acquired 30.000 Common Registered shares, with voting rights, of INTRALOT, for a total value of €26.694,00. M&A Activity On January 25, 2024, INTRALOT announced that the Board of Directors of the Company, by virtue of its resolution dated 18.01.2024, approved the Draft Agreement on the Merger by way of absorption by the Company of its wholly owned subsidiary under the name “BETTING COMPANY SINGLE MEMBER S.A.”. On March 21, 2024, INTRALOT announced that the merger by INTRALOT of its wholly owned subsidiary “BETTING COMPANY Single Member S.A.” was approved. Organizational Change On May 31, 2024, following a proposal of the Board of Directors that took into account relevant suggestion and proposal of the Remuneration & Nomination Committee for Board Members, during the Ordinary General Meeting of the Shareholders of the Company dated 30 th of May 2024, a twelve-member Board of Directors of the Company having a term of six years as from 30.05.2024 was elected and its independent members were nominated, as follows: 1. Sokratis Kokkalis son of Petros, 2. Constantinos Antonopoulos son of Georgios, 3. Nikolaos Nikolakopoulos son of Ilias, 4. Chrysostomos Sfatos son of Dimitrios, 5. Konstantinos Farris son of Evangelos, 6. Soohyung Kim son of Jong Hyun, 7. Dimitrios Theodoridis son of Savvas, 8. Vladimira Donkova Mircheva daughter of Donko, 9. Ioannis Tsoumas son of Konstantinos, 10. Adamantini Lazari daughter of Konstantinos, 11. Dionysia Xirokosta daughter of Dimitrios, 12. Georgios Karamichalis son of Andreas.
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 13 The Board of Directors during its session dated 30.05.2024 has been formed into a Body and appointed Mr. Nikolaos Nikolakopoulos as the new CEO as well as its executive and non-executive members, as follows: 1. Sokratis P. Kokkalis, Chairman, Executive member 2. Constantinos G. Antonopoulos, Vice- Chairman, Non-Executive member 3. Nikolaos I. Nikolakopoulos, CEO, Executive member 4. Chrysostomos D. Sfatos, Deputy CEO, Executive member 5. Konstantinos E. Farris, Executive member 6. Soohyung J.H. Kim, Non-Executive member 7. Dimitrios S. Theodoridis, Non-Executive member 8. Vladimira D. Mircheva, Non-Executive member 9. Ioannis K. Tsoumas, Independent Non-Executive member 10. Adamantini K. Lazari, Independent Non-Executive member 11. Dionysia D. Xirokosta, Independent Non-Executive member 12. Georgios A. Karamichalis, Independent Non-Executive member. Also, based on the decision of the Ordinary General Meeting dated 30.05.2024, and following the suggestion of the Board of Directors, it was decided that the Audit Committee of the Company will continue to be a Committee of the Board of Directors, in accordance with the provisions of article 44 of Law 4449/2017, as in force, its term to be equal to the term of the Board of Directors and its members to be the three (3) Independent Non-Executive Members, selecting as members of their Audit Committee the following: 1. Adamantini Lazari daughter of Konstantinos, 2. Dionysia Xirokosta daughter of Dimitrios and 3. Georgios Karamichalis, son of Andreas. On December 6, 2024, INTRALOT announced that during the session of its Board of Directors dated December 5, 2024, its reconstitution into a body was decided, as follows: 1. Sokratis P. Kokkalis, Chairman, Executive member 2. Soohyung J.H. Kim, Vice- Chairman, Non-Executive member 3. Nikolaos I. Nikolakopoulos, CEO, Executive member 4. Chrysostomos D. Sfatos, Deputy CEO, Executive member 5. Konstantinos E. Farris, Executive member 6. Dimitrios S. Theodoridis, Non-Executive member 7. Vladimira D. Mircheva, Non-Executive member 8. Ioannis K. Tsoumas, Independent Non-Executive member 9. Adamantini K. Lazari, Independent Non-Executive member 10. Dionysia D. Xirokosta, Independent Non-Executive member 11. Georgios A. Karamichalis, Independent Non-Executive member.
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 14 The above reconstitution of the Board of Directors took place following the resignation of Mr. Constantinos Antonopoulos from his duties as Vice Chairman and Non-Executive Member of the Board of Directors. The other Members of the Board of Directors continue the management and representation of the company without the replacement of the resigned member pursuant to par. 2 of article 82 of Law 4548/2018 and in accordance with relevant provision of the Company's Articles of Association. It is noted that the new Board remains in compliance with the provisions of the law regarding the conditions and criteria of the Board composition. The Board of Directors of INTRALOT has been elected by the Ordinary General Meeting of the Shareholders with a six-year term, as from May 30, 2024. On December 19, 2024, INTRALOT announced that Richard Bateson has been appointed Chief Executive Officer of INTRALOT Inc., a wholly owned subsidiary (100%) of the INTRALOT Group in the United States and has been elected as a member of INTRALOT Inc.΄s Board of Directors. Mr. Bateson will report to Mr. Nikolaos Nikolakopoulos, Group Chief Executive Officer, who will remain as Executive Chairman of the Board of Directors of INTRALOT, Inc. Mr. Bateson has served as Chief Commercial Officer of INTRALOT, Inc. since 2023 and has extensive experience in Board and C-Suite roles in B2C and B2B sectors of the lottery industry in the UK, Europe and North America. He is a graduate of Cardiff University. Also, on December 19, 2024, INTRALOT S.A. announced that Mr. Georgios Xanthos will assume the duties of Group Tax & Accounting Director, as of January 1 st , 2025, replacing Mr. Vassileios Vasdaris who will retire. Mr. Xanthos has been serving as INTRALOT’s Consolidation Accounting Director since 2021 and has previously worked as a Chartered Accountant in a major audit firm in Greece. He is a graduate of the Department of Accounting and Finance of the Athens University of Economics and Business and holds all the required Class A accountant certifications. Significant Events after the end of FY24 - until the date of the Financial Statements release On January 14, 2025, INTRALOT announced that its US subsidiary “Intralot, Inc.” signed on January 10, 2025, a settlement agreement with the District of Washington DC, by and through its Office of the Attorney General, to settle a civil matter. The issue related to the 2019 lottery games contract in that district and specifically to the percentage of works subcontracted to local businesses. The settlement provides for a US 5million payment while “Intralot, Inc.” denies any admission of fault, so that a long term litigation and substantial legal expenses to be avoided. With the settlement agreed, the contracts and operations of the group are not affected. On February 12, 2025, INTRALOT announced, further to the notifications received by Mr. Soohyung Kim and the company “Acme Amalgamated Holdings, LLC”, on February 12, 2025, significant changes in the chain of intermediary companies through which voting rights are held in its shareholder company under the trade name “CQ Lottery LLC”, duly established and existing under the laws of Delaware and specifically, as results from the above notifications, “CQ Lottery LLC” is a company 100% controlled by “The Queen Casino & Entertainment Inc.”, which is a company now 100% controlled by “Bally’s Corporation”, which is 55,6% controlled by “SG CQ Gaming LLC”, which is a company controlled by “Standard General Master Fund II L.P” (49,96%) and by “Standard General Master Fund L.P” (9,87%), both controlled by “Standard General GP LLC”, which in turn is 99,1% controlled by “Acme Amalgamated Holdings, LLC”, which is 90,625% controlled by “Standard General Management, LLC”, ultimately 99,99% controlled by Mr. Soohyung Kim. It is noted that there is no change in the number of shares of “CQ Lottery LLC” which continues to own in total 162.269.046 common registered shares in INTRALOT,
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 15 corresponding 26,86% of the Issuer’s total voting rights (i.e. 162.269.046 voting rights in a total of 604.095.621 voting rights of the Issuer). On February 20, 2025, INTRALOT announced that its North American subsidiary, INTRALOT, Inc., has signed a contract with the Charitable Gaming Division of the Nebraska Department of Revenue for the provision of a real- time monitoring and reporting system for Cash Devices across the state. The contract, which was awarded following a competitive process, will run for 5 years and includes the option to renew for four (4) additional two- year (2) periods, totaling 13 years. INTRALOT’s system will oversee and report on Cash Device operations in a growing statewide landscape of at least 5.000 devices at more than 1.600 locations in Nebraska, improving security, compliance, and operational transparency. On February 24, 2025, INTRALOT notified the 2 nd interest payment period of the Common Bond Loan, which issued on 27.02.2024: • record date for the beneficiaries: 26.02.2025 • gross interest amount: €3.986.666,67 • payment of the interest amount: 27.02.2025. Economic Conditions INTRALOT remains well-positioned for sustainable growth. Our commitment to technological innovation, strategic partnerships, and operational efficiency enables us to navigate market fluctuations effectively. With a strong presence in key international markets and a continuous focus on digital transformation, we are well-equipped to seize new opportunities in the evolving gaming industry. By leveraging our expertise in next-generation gaming solutions, we aim to enhance player engagement, expand our global footprint, and deliver long-term value to our stakeholders. In an increasingly interconnected global economy, geopolitical tensions and economic conditions can significantly impact businesses across industries. The growing trend of protectionism—characterized by trade barriers, tariffs, and localization policies— poses significant challenges. Potential protectionist measures can lead to higher costs, reduced market flexibility, and the need for localized operational adjustments. As a company operating in the gaming and lottery sector, INTRALOT is not immune to these external factors, though the gaming industry has shown above average resilience to macroeconomic turbulence. Despite these challenges, the Management of the Company remains committed to resilience and adaptability. By closely monitoring global trends and optimizing our operational efficiency, we aim to mitigate risks while seizing opportunities for sustainable growth. Our strategic approach ensures that we remain well-positioned to navigate an evolving economic landscape and continue delivering value to our stakeholders. Business Activities INTRALOT is a global leading supplier of integrated gaming systems and services, being well diversified geographically and with a balanced presence in both developed and developing markets as well as a leading market position in licensed gaming in most of the highly regulated markets in which we operate. INTRALOT develops and delivers technology-based products and services for the worldwide gaming, lottery, sports betting,
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 16 and digital gaming industries. We report our business activities in three business divisions – Technology and support services, management contracts and Licensed operations – representing our different contractual activities. Value chain of gaming market The Group, under its contracts and licenses, functions both as a Business to Consumer (“B2C”) operator, managing frontline customer facing activities, as well as a Business to Business (“B2B”), Business to Government (“B2G”) operator, managing the back office and support activities of the value chain for other “B2C” operators, which may be public and/or state owned. In practice, INTRALOT, under its “B2B/B2G” operator hat, provides hardware and software solutions as well as operational support services to “B2C” operators. Spanning end to end the gaming value chain offers INTRALOT a distinctive advantage as it has helped the Group to transfer knowledge and best practices from its “B2C” to “B2B/B2G” operations and vice versa.
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 17 Contractual Arrangements Typically, “B2B/B2G” and “B2C” engagements are carried out under three types of contractual arrangements, namely technology contracts, management contracts and licensed operations. The following table summarizes the principal products and services provided in each of our business activities: Technology and Support Services Contracts Management Contracts Licensed Operations Description Provision of: • Central gaming system • Lottery terminals • Telecommunications system/solutions • Related peripheral equipment and software • Implementation services and/or • Maintenance and support services • Monitoring systems for VLT operations Management of all the aspects of a gaming operation: • Provision of technology solutions as described under “Technology and Support Services Contracts” • Day-to-day operations • Marketing services • Sales network development and management and/or • Risk management/odds setting for sports betting games Ownership of a license to operate games including: • Management of services as described under “Management Contracts” and/or • Provision of technology solutions as described under “Technology and Support Services Contracts” Holder of License State or state-licensed operator maintains the license State or state-licensed operator maintains the license We or our associates maintain the license, which is acquired from a competent local/state government authority Key Geographies United States, Greece, Australia, New Zealand, Canada and Argentina United States, Turkey Argentina Other Geographies Croatia, Chile, Netherlands, Ireland, Germany, Malaysia, Taiwan, Philippines and Peru Morocco
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 18 The following group of diagrams sets forth our revenue by business activity and region for the twelve months ended December 31, 2024: The following view presents our percentage of revenue, revenue net of payout, and EBITDA, per business activity, for the twelve months ended December 31, 2024:
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 19 Game Categories Our services are offered across 4 distinct gaming market products, namely: • Lottery Games, include the operation and supply of technology services for numerical and traditional lottery games, instant tickets and fast draw games. • IT Products and Services, include technology and operational services to state and state-licensed organizations. • Sports Betting includes the operation, supply of technology, bookmaking, and risk management services. • Video Lottery Terminals/Amusement with Prizes Machines, include solutions and services for VLT monitoring, gaming venues and server-based gaming. The following diagrams sets forth our revenue by type of game and activity for the twelve months ended December 31, 2024: INTRALOT Solutions, Products and Services Product Strategy INTRALOT develops and provides an integrated portfolio of innovative gaming technology products and services that follows Product & Technology evolution and is affected to a great degree from the company's R&D programs, customer feedback, marketing and general market trends in the gaming industry. Hence, the company’s ecosystem of holistic omni-channel solutions, that focus on the players’ needs and offer advanced customer experience, has further evolved in 2023 across all the distribution channels (retail, online, mobile) and verticals. Responding to our customers’ challenges and needs, the Company’s product strategy is to accelerate growth through INTRALOT’s technology and services. INTRALOT solutions play a fundamental role in our customers’ ability to deliver products and services that boost revenues while protecting players’ and abide to regulatory requirements. INTRALOT’s product strategy allows its customers to achieve:
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 20 • Distribution channels’ expansion and easy access to play • Games Portfolio enhancement and quick time to market • Offering a variety of marketing activities and promotions • Real time reporting for well informed decisions & actionable insight • Agile delivery & technology/product evolution • Operational excellence & business continuity (high availability, scalability, integrity & more) Lottery Solution & Lotos X omni INTRALOT’s Lottery Solution, currently deployed in 36 Lottery operations worldwide, is tailored to suit the needs of regulated Lotteries globally, catering to customers’ needs across all channels and is an all -in-one solution that fully covers the needs of managing an online and retai l Lottery operation. INTRALOT’s Lottery Solution is an omnichannel solution that can serve both retail and digital worlds as it consists of the Lotos X platform, our cutting-edge lottery game platform for centralized end to end management of all lottery products (numerical, passive or instants) including Lotos Promotions and Lotos Instant Game Management System and of i-Lottery, including digital channel of website portal and mobile application, and PAM (Player Account Management) system. Lotos X platform currently deployed in 6 major Lottery operators, provides efficient centralized end to end management of all lottery products across multiple sales channels. Lotos X platform allows easy configuration and parametrization of any Lottery game in a simplified, wizard-like manner, with the use of ready-to-launch, preset game templates. What distinguishes Lotos X from all other lottery solutions currently available in the market is that allows Lotteries to change any parameter of a lottery game at any given time on the fly and the change will immediately notify and update all other components in the ecosystem, through orchestrator. This makes Lotos X the most parametrical, fast and cost-efficient game and draw lifecycle management platform in the Lottery industry. Fully compliant and certified, INTRALOT’s Lotos X Lottery Solution is ready to run in every regulated operation with complete responsibility and safety, according to the industry’s highest standards. Sports Betting Solution & INTRALOT Orion INTRALOT’s Sports Betting Solutions, currently deployed in 9 Lottery & Sports Betting operations worldwide, are also tailored to suit the needs of regulated Lotteries and pure Sports Betting operators globally. The solution offers among others rich risk management tools, highly automated and efficient management of events and high frequency markets, derivatives engine that enhance efficiencies and reduce man effort. Our solution comes pre- integrated with all major 3 rd party data feed providers; therefore, the coverage is exhaustive and meets the needs of every forward-looking operator. INTRALOT Orion platform, INTRALOT’s latest Sports Betting Solution and currently deployed in 4 major European and North America operators is designed to cater for the complete management of fixed odds sports betting games, both at the operations level, through its extended functionalities for setting competitions, games, odds, handicaps etc., and at the risk management and decision-making level, through the real-time monitoring of betting transactions and risk exposures. INTRALOT’s Orion helps our customers overcome any obstacles and limitations imposed by out-of-date architectures and legacy systems, by providing: • Richer content for all channels: All known Sports, more events, all known markets including instant markets
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 21 • Risk Management automation through business rules configuration • Multiple Feed aggregation • Automated event management complemented by the option of manual intervention • Front end independence through an open API framework in order to facilitate our omnichannel vision VLT Monitoring Solution – iGEM iGEM currently deployed in 5 major Lottery operators across the world, is a specialized system designed to monitor and control large gaming networks that include gaming machines from various manufacturers and protocols, such as G2S, SAS, and several legacy protocols. It offers support for progressive and mystery jackpots, diverse payment options, responsible gaming practices, and advanced player services. Our in-house developed Site Controller HW and SMIB HW devices seamlessly connect operators of EGM/VLT/COAM with a comprehensive monitoring solution. INTRALOT enabling platforms and touchpoints described below provide for an end-to-end Lottery and Sports Betting solution to our customers’ staying aligned with our commitment for Operational Excellence, Technology Evolution, Integrity and Player Engagement. INTRALOT Enablers – Available for both Lottery and Sports Betting Solutions INTRALOT enablers include a set of applications for addressing additional operational aspects of our customers, outside the two core gaming platforms. 1. The management of content: Canvas Content Management System (CMS) is a powerful platform for managing the content and UI across multiple touchpoints (websites, mobile native apps, self-service terminals, retailer terminals, etc.) with build-in personalization and content optimization features. Includes products of Canvas Retailer (POS terminal application and backend platform) and Canvas Signage (content management, delivery and playout that enrich the retail gaming experience and boost player entertainment and engagement). 2. The management of the retailers: RetailerX is an end-to-end solution designed to empower and motivate retailers, while enabling operators to efficiently manage retail network information, ordering, ticketing and inventory. 3. The management of the players: PlayerX is a platform managing identifiable players in both retail and online domains, to maximize their lifetime value and reduce churn. 4. The management of the devices: Device Management System (DMS) manages centrally all retail network peripherals, while monitoring their performance and identifying any update or upgrade needs. Customer Touchpoints (Operator, Retailer and Player) – Available for both Lottery and Sports Betting Solutions INTRALOT is constantly enhancing its Retail and Digital Transformation proposition for its customers by introducing retail concepts, digital workflows and player journeys including responsible gaming practices. To provide a unique player experience and trust, INTRALOT continues looking into new technologies and ways to connect with the
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 22 players like AI, IoT, AR, VR, Big Data analysis and we continue the incorporation of such features in our product portfolio roadmap. INTRALOT is a 'one-stop-shop' for any organization looking to expand in the Lottery or Sports Betting business, either in the retail or online space. The most popular touchpoints INTRALOT provides solutions for are: • Retailer terminals: A wide range of bespoke terminals used by the retailer/clerk in any type of retail store (e.g., shop-in-shop, in-lane, dedicated store). • Self-Service Terminals and Vending Machines: A wide range of player terminals that deliver a thrilling gaming experience by dispensing actual products (scratch tickets, betslips & playslips) either in-store or in semi-attended spaces. • Portal websites and mobile applications: Digital channels for playslip preparation and real-money gaming. • Retail Digital Program: A revolutionary solution of digital journeys to provide retail players with an experience that closely resembles the features offered by online gaming platforms. Retailer terminals (used by the retailer/clerk, for any type of retail store) INTRALOT’s terminals for the retailer combine robust technology for serving the advanced needs of the retail channel, with innovative industrial design, and enhanced ergonomics and usability. PhotonX, is INTRALOT’S latest retail flagship terminal, awarded as Lottery Product of the Year 2020 that revolutionizes lottery and betting retail operations. PhotonX inherits INTRALOT’s patented and field-proven camera technology for flawless playslip reading and maintenance-free operation. In the category of all-in-one terminal, INTRALOT’s is present with Proton, compact and camera-based lottery terminal that offers the benefits of the digital reading technology in a minimum retail footprint. Genion is a multi-functional solution that can serve as, among other things, a game validation and payment terminal and an online and scratch ticket checker. Vending Machines INTRALOT offers different flavors of Vending Machines with both digital touchscreen monitors or traditional button case, to cater for different Lottery operators’ needs. Our vending machines offer different instant ticket capacity options varying between 12, 25, 30 and 40 ticket bins, leading the lottery industry, being always the first to introduce the largest ticket capacity machine in the market. DREAMTOUCH Flex family and WINSTATION vending machines are carefully designed in several shapes, with different footprint and height, to best fit retailers need per trade type (i.e.: large supermarkets, small grocery stores, bars, tobacco stores, gas stations etc.). Featuring player touch screens for game selection, ticket checking and validation mechanisms of printed or digital (mobile screen) playslips, video advertising screens, payment methods including cashless and contactless payment, modular player participation methods, security features and age verification, INTRALOT’S Vending Machines consists one of our core product segments. Self-Service Terminals The Self-Service terminals come in a wide range of options and can be combined with the right frontend and backend platforms as well as peripherals (play slip scanner, bar code reader, high speed thermal printer, smart-
INTRALOT Group ANNUAL FINANCIAL REPORT FOR THE YEAR ENDED DECEMBER 31, 2024 23 card reader, bill validator, coin acceptor and cashless payment device) to best serve the distinct needs of each player and retailer. MPNG is the most successful Multi-Purpose Self-Service Terminal with a compact and ergonomically design and minimal footprint mainly famous in US. Its autonomous functionality and multiple integrated participation methods allow it to act as an advanced stand-alone play point that minimizes counter queues, increasing customer satisfaction. Services Our services offered cover the whole spectrum of the day-to-day operational activities of lottery organizations and are categorized into the following areas: • IT Professional Services • Technical Support • Game Operations • Sports Betting – Managed Trading Services • Sales & Marketing Services GDPR compliance INTRALOT has established personal data protection as a strategic priority towards ensuring player, customer, employee, partner, and shareholder trust. INTRALOT's Data Protection Framework addresses the requirements of the EU General Data Protection Regulation (GDPR). The Framework combines organizational, procedural, and technical controls for serving the rights of data subjects in a multidimensional manner, considering internal and external stakeholders. To achieve that, INTRALOT has combined Privacy Good Practices, its Enterprise Risk Management Framework for managing related risk and for conducting Data Privacy Impact Assessments, as well as its Cyber and Information Security Frameworks. The later focus on the identification of Information Security needs, Data Protection as well as Incident detection, response, and recovery, customized to the requirements of GDPR. Privacy by design has traditionally been a core element of INTRALOT products and services, while the data subject remains at the epicenter, being served with transparency and respect. Demonstrating its commitment to systematically protect personal data within its Information Security Management System, INTRALOT implements specific rules and controls in the following areas: • Organizational controls (e.g., a Data Privacy Officer in all Group companies with over 250 employees). • Risk assessment and data identification (e.g., risk assessment of products and operations). • Technical controls (e.g., maintain encrypted backup of personal data). • Operational controls (e.g., strictly prohibit transfer of personal data outside a jurisdiction, unless written authorized by the Group Legal Counsel and the Group Information Security Officer). • Contractual controls (e.g., data processing according to a contract or other legal act).