INTRALOT AWARDED ISO 9000:2000
Athens, Greece – July 3rd, 2003
INTRALOT has been awarded ISO (International Organisation for Standardization) 9000:2000 certification, which is the latest standard of the ISO 9000 family. The ISO certification provides a tested framework that guarantees a systematic approach in the process management, as well as, is conforming to the customers’ expectations.
The ISO 9000:2000 certification assures the highest quality standards of INTRALOT’s products, systems and services provided to its international clients, since it follows the ISO 9001:1994.
The new standard focuses on and enhances the following issues:
- Managements responsibility, concerning customer and legal requirements as well as internal communication of the organisation
- Resource management, concerning organization information, infrastructure and work environment
- Product and/or service realization, concerning identification of customer requirements and communication with the customer
- Measurement, analysis and improvement, concerning system performance, customer satisfaction and analysis of data for improvement
Mr Constantinos Farris, Technical Director of INTRALOT stated: “This certification is the outcome of our dedication and constant effort to offer high security levels. The commitment in delivering high-level quality products and services applies also to our suppliers worldwide, which are selected based on the company’s strict quality specifications.”
INTRALOT is engaged in the development of integrated gaming systems and provides multiple services related to the design, development, operation and support of games. Based on its extensive know how, advanced product development specifications and substantial experience in organizing and operating lottery games, INTRALOT can offer its clients custom-made integrated solutions, which ensure maximum efficiency and absolute security. Following a highly successful period of rapid growth, INTRALOT is ranked 3rd in revenues and 2nd in profits, based on 2002 financial results, among lottery suppliers worldwide, and maintains a steady course towards the leading position in the global market. Today the company has secured an important position in the European and South American markets while is expanding its presence in North America and S.E. Asia.