INTRALOT RECEIVES 5 STARS DISTINCTION FOR ITS COMMITTMENT TO BUSINESS EXCELLENCE
INTRALOT Systems Technical Division received the “Recognised for Excellence in Europe - 5 Stars” distinction from the European Foundation for Quality Management (EFQM), adding one more star to its current performance of excellence.
INTRALOT is committed to the continuous improvement of its operations that drives its continuous growth and extroversion. This year’s INTRALOT’s “5 stars distinction” ratifies its commitment for constant improvement and its engagement to business excellence. INTRALOT is being rewarded for achieving balanced results, by adding value to its customers, leading with vision, inspiration and integrity, managing by processes, succeeding through people, nurturing creativity and innovation, building partnerships and taking responsibility for a sustainable future.
This distinction is the result of a structured evaluation procedure held by EFQM. The assessment entailed evaluation of a detailed assessment report submitted by INTRALOT, followed by top management interviews and employee focus groups. This year INTRALOT’s continuous engagement to business excellence was also rewarded with the Gold Distinction by EEDE, the national partner organisation of EFQM. In 2007 INTRALOT was awarded with the “Committed to Excellence in Europe” recognition by EFQM passing in 2009 to the second level, “Recognised for Excellence in Europe - 4 Stars”.
Mr. Konstantinos Farris, INTRALOT Group’s General Technical Director of Systems, during the award ceremony, stated: “We are very proud for this distinction, as it rewards the Company’s aim to successfully incorporate sustainable excellence in all range of business activities. We decided to apply EFQM model, since it provides an optimum tangible framework in our everyday processes that supports our endeavours to bring added value to our customers and stakeholders.”
EFQM is a global non-for-profit membership foundation based in Brussels, Belgium. With more than 500 members covering more than 55 countries and 50 industries, it provides a unique platform for organisations to learn from each other and improve performance. EFQM is the custodian of the EFQM Excellence Model, a business model which is helping over 30,000 organisations around the globe to strive for Sustainable Excellence.
INTRALOT, a public listed company, is the leading supplier of integrated gaming and transaction processing systems, innovative game content, sports betting management and interactive gaming services to state-licensed gaming organizations worldwide. Its broad portfolio of products & services, its know-how of Lottery, Betting, Racing & Video Lottery operations and its leading-edge technology, give INTRALOT a competitive advantage which contributes directly to customers’ efficiency, profitability and growth. With presence in more than 53 countries, with approximately 5.400 people and revenues of €1.1 billion for 2010, INTRALOT has established its presence on all 5 continents.